GDPR, Payments & Third party services
To process payments at Bastard Tees we use Stripe.
We do not store any credit card numbers or other sensitive payment information on our servers. All payments are protected and processed on 3rd party servers. Read more about how Stripe protects your info here: https://stripe.com/privacy-shield-policy
Data Used: The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. When you register with us you can see your purchase history and edit your shipping/billing information. Registering will help to checkout faster. The following time you make a purchase you can then log in to the site and your stored shipping/billing information will be used.
What rights you have over your data?
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can make a request by sending an email to: trvly[at]bastardtees.com
While you visit our site, we’ll track:
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
- Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and maybe phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store information of a completed order for 1 year in case you need to get back to us we can find your order.
Shopping Cart :
- When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We use Google Analytics that collect anonymous analytics data from people who visit our site. The data is used to show what pages people visit, from where they are visiting and at what time people are are visiting us. This data is anonymous and not stored with us.
Outside of Finland we send all our packages with economy mail. If you want a tracking number for your package please select the Express at check-out. We do not offer reimbursements if the package is lost in economy mail.
Handling time: Please allow 1-3 days of handling time. I do not carry these shirts around with me at all times.
Estimated shipping times:
Americas: 2-3 weeks Economy, 1-2 weeks Express
Europe: 1-2 weeks Economy, 2-5 days Express
Finland: 2 days with “Plus”